All Systems Operational

About This Site

Welcome to movingimage EVP GmbH's status page. Here we provide realtime states of our platform services. You can subscribe to get instant messages via Mail or SMS.


If you cannot find information on our status page, that refers to issues you might face, please use our Service Portal to get in touch with our Support-Team via phone, mail or our ticket system.
Customer Service Portal

Upload-HTTP   Operational
90 days ago
100.0 % uptime
Today
Upload-FTP   Operational
90 days ago
99.94 % uptime
Today
Transcoding   Operational
90 days ago
100.0 % uptime
Today
Video-Delivery   Operational
90 days ago
100.0 % uptime
Today
Video Manager Pro   Operational
90 days ago
99.99 % uptime
Today
Video Manager Pro UI   Operational
90 days ago
99.98 % uptime
Today
API   Operational
90 days ago
100.0 % uptime
Today
Authentification Service   Operational
90 days ago
99.97 % uptime
Today
Download-HTTP   Operational
90 days ago
100.0 % uptime
Today
Analytics   Operational
Webcast   Operational
VM6   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Video Manager 6 certificate (movingimage24) will be updated in two weeks.
If you are using Firstspirit, Adobe Experience Manager or another CMS please contact us before to get the new certificates and add them your CMS/Java Store.
Posted on Sep 10, 09:21 UTC
Past Incidents
Feb 17, 2019

No incidents reported today.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019
Resolved - Dear VMPro users,

The FTP Upload is working again.
You still may see error messages during the upload but this will disappear when the transcoding starts.
Failed videos from the last hours should be re-uploaded to the platform.

For any issues, please contact us at support@movingimage.com

Best regards
Your movingimage Team
Feb 7, 13:48 UTC
Identified - Dear VMPro Users,

The FTP Upload on VMPro is currently unstable.
You can use the browser or API Upload during the correction of the issue.
We´ll keep you posted when the issue will be fixed.

Best regards
Your movinginage team
Feb 7, 09:58 UTC
Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.