All Systems Operational

About This Site

Welcome to movingimage EVP GmbH's status page. Here we provide updates on our platform services and applications. You can subscribe to get instant messages via mail, Slack or SMS.

If you cannot find information on this page about issues you are experiencing, please use our Customer Service Portal to get in touch with our Support Team via phone, mail or our ticket system.

Platform Services Operational
90 days ago
100.0 % uptime
Today
Authentication and SSO ? Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
99.99 % uptime
Today
VideoManager Pro ? Operational
90 days ago
99.99 % uptime
Today
CorporateTube ? Operational
90 days ago
100.0 % uptime
Today
Webcast ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
LSPro Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Dear movingimage users,

We would like to inform you that scheduled maintenance will be conducted on our authentication systems to ensure optimal performance, reliability, and security. During this maintenance window, there may be temporary disruptions to the authentication services.

What will be changed?

* The public IP serving requests for https://login.movingimage.com will be changed, from the current one (40.115.10.243) to 98.71.164.194.
* A database migration will be also realised.

How will users be affected?

During the maintenance period, all applications would be operational. Anyway, to minimize any inconvenience, we recommend the following actions:

* Please complete any critical tasks before the downtime window begins.
* Save any ongoing work before logging out.
* We recommend scheduling tasks for after the maintenance window to ensure uninterrupted access.

How long will it take to roll back in case of issues?

It will take 30 minutes to execute a rollback in the case of issues.

Thank you for your understanding. If you have any questions, please contact us at support@movingimage.com.

Your movingimage Team

Posted on Sep 03, 2024 - 19:09 CEST
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Resolved - This incident has been resolved.
Nov 11, 09:29 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 09:13 CET
Identified - Dear movingimage Users,

We have identified the cause of this issue and are working to resolve it as soon as possible. The affected services are listed below this email, and on our status page.

When we have further information or a resolution on this issue, we will post an update on the status page.

Thank you for your understanding. If you have any questions, feel free to get in contact with us.

Your movingimage Team

Nov 11, 08:50 CET
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.