Update - We are continuing to monitor for any further issues.
Apr 24, 2024 - 16:39 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 2024 - 16:38 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 15:01 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 2024 - 14:40 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 14:37 CEST
Investigating - We are currently investigating this issue.
Apr 24, 2024 - 14:32 CEST

About This Site

Welcome to movingimage EVP GmbH's status page. Here we provide updates on our platform services and applications. You can subscribe to get instant messages via mail, Slack or SMS.

If you cannot find information on this page about issues you are experiencing, please use our Customer Service Portal to get in touch with our Support Team via phone, mail or our ticket system.

Platform Services Operational
90 days ago
100.0 % uptime
Today
Authentication and SSO ? Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
99.97 % uptime
Today
VideoManager Pro ? Operational
90 days ago
100.0 % uptime
Today
CorporateTube ? Operational
90 days ago
99.9 % uptime
Today
Webcast ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
LSPro Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Database Maintenance - CorporateTube Jun 28, 2024 18:00 - Jun 29, 2024 06:00 CEST
Dear movingimage users,

We would like to inform you that scheduled maintenance will be conducted on our database systems to ensure optimal performance, reliability, and security. During this maintenance window, there may be temporary disruptions to database access and services.

How will users be affected?

During the maintenance period, certain services will be temporarily unavailable, and changes in CorporateTube won't be stored. To minimize any inconvenience, we recommend the following actions:

* Please complete any critical tasks before the downtime window begins.
* Save any ongoing work before logging out.
* We recommend scheduling tasks for after the maintenance window to ensure uninterrupted access.

How long will it take to roll back in case of issues?

It will take 30 minutes to execute a rollback in the case of issues.

Thank you for your understanding. If you have any questions, please contact us at support@movingimage.com.

Your movingimage Team

Posted on Apr 03, 2024 - 15:04 CEST
Past Incidents
Apr 24, 2024

Unresolved incident: Corporate Tube Unavailabe.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024
Completed - The scheduled maintenance has been completed.
Apr 21, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 21:00 CEST
Scheduled - Dear movingimage users,

We would like to inform you that scheduled maintenance will be conducted on our database systems to ensure optimal performance, reliability, and security. During this maintenance window, there may be temporary disruptions to database access and services.

How will users be affected?
During the maintenance period, certain services will be temporarily unavailable, and changes in VideoManager Pro won't be stored. To minimize any inconvenience, we recommend the following actions:

* Please complete any critical tasks before the downtime window begins.
* Save any ongoing work before logging out.
* We recommend scheduling tasks for after the maintenance window to ensure uninterrupted access.

How long will it take to roll back in case of issues?
It will take 30 minutes to execute a rollback in the case of issues.

Thank you for your understanding. If you have any questions, please contact us at support@movingimage.com.
Your movingimage Team

Feb 20, 10:07 CET
Apr 20, 2024
Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Resolved - This incident has been resolved.
Apr 16, 22:01 CEST
Investigating - Dear movingimage Users,

We are investigating an issue that is affecting the movingimage platform. The affected services are listed below this email, and on our status page.

When we have further information or a resolution on this issue, we will post an update on the status page.

Thank you for your understanding. If you have any questions, feel free to get in contact with us.

Your movingimage Team

Apr 16, 21:53 CEST
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.