All Systems Operational

About This Site

Welcome to movingimage EVP GmbH's status page. Here we provide updates on our platform services and applications. You can subscribe to get instant messages via mail or SMS.

If you cannot find information on this page about issues you are experiencing, please use our Customer Service Portal to get in touch with our Support Team via phone, mail or our ticket system.

Platform Services Operational
90 days ago
99.99 % uptime
Today
Video Delivery and Playback ? Operational
90 days ago
99.99 % uptime
Today
HTTPS Upload ? Operational
90 days ago
100.0 % uptime
Today
FTP Upload ? Operational
90 days ago
100.0 % uptime
Today
VOD Transcoding ? Operational
90 days ago
100.0 % uptime
Today
HTTPS Download ? Operational
90 days ago
100.0 % uptime
Today
Authentication and SSO ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
99.98 % uptime
Today
Live-Stream Transcoding ? Operational
90 days ago
100.0 % uptime
Today
Video Conference Connector ? Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
99.97 % uptime
Today
VideoManager Pro ? Operational
90 days ago
99.97 % uptime
Today
CorporateTube ? Operational
90 days ago
99.96 % uptime
Today
Webcast ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
Legacy Applications Operational
VideoManager 6 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 27, 2020

No incidents reported today.

Feb 26, 2020

No incidents reported.

Feb 25, 2020
Completed - The scheduled maintenance has been completed.
Feb 25, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 18:00 CET
Scheduled - Dear movingimage users,

We will perform some security related infrastructure updates for our platform on Tuesday the 25th of February at 6pm (CET) for about 2 hours. During this period the performance of the platform might be degraded.

Thank you for your understanding. If you have any questions, feel free to reach out to our customer support team or your key account manager.

Your movingimage Team
Feb 17, 11:59 CET
Feb 24, 2020
Resolved - Dear VideoManager Pro & CorporateTube users,

This incident has been resolved.

We apologise for any inconvenience caused.

Best regards.
Your movingimage Team
Feb 24, 10:59 CET
Update - We are continuing to investigate this issue.
Feb 24, 10:38 CET
Investigating - Dear VideoManager Pro and CorporateTube users,

We are currently experiencing issues with VideoManager Pro that lead to a temporary unavailability of VM Pro, CorporateTube and the API.

We are working intensively on a solution and will keep you updated.

For any specific enquiries in the meantime, please write us at support@movingimage.com

We apologise for any inconvenience caused.

Thank you for your understanding.

Best regards.
Your movingimage Team
Feb 24, 10:32 CET
Feb 23, 2020
Completed - The scheduled maintenance has been completed.
Feb 23, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 18:00 CET
Scheduled - Dear VideoManager Pro and CorporateTube users,

We will run a scheduled maintenance Sunday the 23rd of February between 6 and 8 p.m. During this period some services might be unavailable. This will affect the VideoManager Pro, CorporateTube and CorporateTube playout as well as the API. The playout of embedded videos on websites will not be affected.

Thank you for your understanding. If you have any questions, feel free to get in contact with us.

Your movingimage Team
Feb 14, 16:19 CET
Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020
Completed - The scheduled maintenance has been completed.
Feb 13, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 18:00 CET
Scheduled - Dear VideoManager Pro, CorporateTube and Webcast users,

We will perform maintenance on these applications on Thursday 13th February between 1800 and 1900. During this period the services listed below will be unavailable.

All other movingimage services will remain available.

Thank you for your understanding. If you have any questions, feel free to get in contact with us.

Your movingimage Team
Feb 4, 14:57 CET