All Systems Operational

About This Site

Welcome to movingimage EVP GmbH's status page. Here we provide realtime states of our platform services. You can subscribe to get instant messages via Mail or SMS.


If you cannot find information on our status page, that refers to issues you might face, please use our Service Portal to get in touch with our Support-Team via phone, mail or our ticket system.
Customer Service Portal

Upload-HTTP Operational
90 days ago
99.97 % uptime
Today
Upload-FTP Operational
90 days ago
99.98 % uptime
Today
Transcoding Operational
90 days ago
100.0 % uptime
Today
Video-Delivery Operational
90 days ago
100.0 % uptime
Today
Video Manager Pro Operational
90 days ago
99.96 % uptime
Today
Video Manager Pro UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Authentification Service Operational
90 days ago
100.0 % uptime
Today
Download-HTTP Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
Webcast Operational
VM6 Operational
Corporate Tube Operational
90 days ago
99.75 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Dec 11, 2019

No incidents reported today.

Dec 10, 2019

No incidents reported.

Dec 9, 2019
Resolved - Dear Corporate Tube users,

This incident has been resolved.

We apologize for any inconvenience caused.

Best regards.
Your movingimage Team
Dec 9, 13:25 CET
Investigating - Dear Corporate Tube users,

We are currently experiencing issues with CorporateTube which leads to temporary unavailability.

We are working intensively on a solution, and will keep you updated.

For any specific enquiries in the meantime, please write us at support@movingimage.com

We apologize for any inconvenience caused.

Thank you for your understanding.

Best regards.
Your movingimage Team
Dec 9, 12:56 CET
Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019
Completed - The scheduled maintenance has been completed.
Dec 5, 18:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 18:00 CET
Scheduled - Dear VMPro and CorporateTube users,

We will run a deployment next Thursday the 5th of December at 6pm. During this period a downtime of the CorporateTube of around 30 minutes is expected. Video uploading and transcoding will be possible but it could be a little bit slower than usual during the deployment period.

Thank you for your understanding. For any question let us know.

Your movingimage Team
Dec 3, 13:32 CET
Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019
Resolved - This incident has been resolved.
Nov 27, 15:42 CET
Identified - Dear VMPRO users,

We identified that the issue is related to our cloud provider.
We are working intensively on a solution, and will keep you updated.

For any specific enquiries in the meantime, please write us at support@movingimage.com

We apologize for any inconvenience caused. Thank you for your understanding.

Best regards.
Your movingimage Team
Nov 27, 14:30 CET
Update - We are continuing to investigate this issue.
Nov 27, 14:03 CET
Update - We are continuing to investigate this issue.
Nov 27, 13:42 CET
Investigating - Dear VMPRO users,

we are currently experiencing some issues with the Upload and the thumbnail generation on the VMPro Interface. Video playout of Corporate Tube is affected. We are working intensively on a solution, and will keep you updated.

For any specific enquiries in the meantime, please write us at support@movingimage.com

We apologize for any inconvenience caused. Thank you for your understanding.

Best regards.
Your movingimage Team
Nov 27, 13:03 CET