VMPRO degraded performance of transcoding
Incident Report for movingimage EVP GmbH
Resolved
Dear VMPRO users,

This incident has been resolved. Processing has resumed and the queue is decreasing, but it may take a moment until your video starts to transcode.

We apologize for any inconvenience caused.

Best regards.
Your movingimage Team
Posted Oct 15, 2019 - 13:13 CEST
Investigating
Dear VMPRO users,

we are currently experiencing a partial outage of the transcoding.

We are working intensively on a solution, and will keep you updated.

For any specific enquiries in the meantime, please write us at support@movingimage.com

We apologize for any inconvenience caused.

Thank you for your understanding.

Best regards.
Your movingimage Team
Posted Oct 15, 2019 - 11:46 CEST